We are confident in our 100% transparent pricing.
No Call Out Charges – Day or Night
Fully qualified technicians guide you through each step
A full guarantee is provided on parts and labour (subject to terms)
The policy our engineers are instructed to follow are as follows:
- Not overcharge any customer.
- Not carry out any unnecessary work.
- Not railroad customers into any work that is not needed.
- Not charge for any wasted or unnecessary time when carrying out works.
- Not charge for two tradesmen on two-handed work unless necessary – an apprentice will be used wherever possible.
- Not charge for excessive time spent collecting materials, collection times over 60 minutes must be agreed with the customer.
- Not charge for unnecessary time spent away from the job, and always keep customer informed when leaving the job.
- Not charge for tea and lunch breaks.
- Make sure that we only charge for time spent at a job and the number of hours worked.
- Make sure that any estimated work that is costed at our day rate of 10 hours.
- Make sure we present an invoice showing a comprehensive description of work, with a full breakdown of labour & materials.
